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Effective Date: 01/01/2026
Thank you for shopping with Patola By Nirmal Salvi. We are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.
1. Order Processing
- All orders are processed within 1–2 business days after successful order confirmation and payment.
- Orders placed on weekends or public holidays will be processed on the next working business day.
- During peak seasons, festivals, or promotional events, order processing may take slightly longer.
2. Shipping Within India
- Free Shipping is available on all orders delivered within India.
- Orders are shipped through trusted and reliable courier partners.
- Estimated delivery time is 5–10 business days, depending on the delivery location.
3. International Shipping
- We ship to selected international destinations.
- International shipping charges are to be paid separately by the customer. These charges are not included in the product price or at checkout unless otherwise stated.
- Shipping charges vary depending on the destination country, package weight, dimensions, and the courier partner.
- Our team will contact the customer after the order is placed to confirm the applicable international shipping charges. The order will be dispatched only after the shipping charges have been paid.
- Any applicable customs duties, import taxes, VAT, or other local charges imposed by the destination country are the sole responsibility of the customer.
4. Order Tracking
- Once your order is dispatched, tracking details will be shared via Email and/or SMS.
- Customers can use the tracking number to monitor the status of their shipment.
5. Delivery Issues
- Customers are responsible for providing a complete and accurate shipping address and contact information.
- Delays or delivery failures due to incorrect address details are the customer’s responsibility.
- If you experience any delay, lost shipment, or delivery-related issue, please contact us promptly, and we will assist you in coordinating with the courier partner.
6. Contact Us
For any shipping-related queries, please contact:
Patola By Nirmal Salvi
Website: https://www.patolabynirmalsalvi.in/